At ADD d.o.o. Ljubljana, we handle personal data in accordance with the currently valid Personal Data Protection Act, the General Data Protection Regulation (GDPR), and the Internal Personal Data Protection Policy of ADD d.o.o. Ljubljana, which govern the processing, procedures, and measures for safeguarding personal data, as well as responsibilities and oversight in the data processing procedure.
The controller of the website and the owner of the domain www.add.si (hereinafter: the “website”) is the company ADD d.o.o. Ljubljana, Tbilisijska 85, 1000 Ljubljana (hereinafter: “ADD”).
By using ADD’s services, you agree to the terms of this Privacy Policy.
Legal Basis for Collecting Personal Data
- Your consent – by agreeing to this Privacy Policy, you authorize us to use your data for the purposes mentioned above.
- Contract – if you have decided to enter into a business relationship with us, we must process your data in order to deliver the agreed service.
Data We Collect
ADD collects the following user data through its website:
- Name and surname of the contact person
- Email address
- Mobile phone number
- Landline phone number
- Company name (if the user is a business)
- Other information voluntarily provided by the user to ADD
ADD may use users’ IP addresses solely for identifying server issues and managing the website. For a better user experience, ADD occasionally uses short text files (cookies). Read more here (Cookie Settings).
We do not collect sensitive data. We kindly ask you not to send or disclose any sensitive personal information via our services or otherwise.
Data Collected via Online Forms
Depending on the form completed, the following data may be collected:
- Newsletter Subscription:
– Email address - Inquiry Contact Form:
– Name and surname
– Company
– Job title
– Email
– Phone number
– Message - Support Requests:
– Name and surname
– Company
– Job title
– Email
– Phone number
– Message - Event Registration:
– Name and surname
– Company
– Job title
– Email
– Phone number
– Message - File Downloads from Website:
– Name and surname
– Company
– Job title
– Email
– Phone number
– Message
Data is retained for 6 months.
Purpose of Use
ADD will use the collected user data exclusively for the following purposes:
- Sending offers based on received inquiries
- Providing requested information and responses to users
- Delivering services selected by the user
- Customer recordkeeping
- Notifying about ADD updates and news
- Informing about ADD events
- Event registration
- Sending promotional emails if the user subscribes (related to website content, special offers, and services or products by ADD)
- Job opportunity notifications
- Tracking downloads of website content
Sharing Data with Third Parties
ADD does not share collected personal data with third parties, except for cases involving delivery services or if required by applicable laws.
Data Storage
Your data will be stored within the European Union (EU) and European Economic Area (EEA). We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We protect your data against loss, destruction, falsification, tampering, or unauthorized access in accordance with industry best practices.
Data Changes
If you believe that your data is incomplete or inaccurate and would like to update, correct, or restrict our use of the data you previously provided, please contact us using the information below. In your request, provide your contact details and specify the data you wish to update, delete, or restrict. We will address your request as soon as possible.
You may choose:
- Not to receive marketing emails anymore. You can unsubscribe by sending an email to info@add.si.
- To have your email removed from our application server if you no longer want to be tracked within the portal system. Send your request to info@add.si.
User Rights
The website user (natural person) may at any time request that ADD:
- Confirm whether or not personal data about them is being processed and allow access to their data, provide a transcript or copy;
- Provide access to the data processing record;
- Provide a list of personal data relating to them;
- Provide a list of recipients of their personal data, including the legal basis and purpose;
- Inform them about the data sources and the method of processing;
- Provide details about the purpose and type of processing and any related explanations;
- Explain any technical or logical decision-making processes in the case of automated decision-making;
By accessing the ADD website, the user acknowledges the following rights under applicable data protection law and the GDPR:
- The right to restrict processing if:
- You dispute the accuracy of the data (processing is restricted while we verify the accuracy);
- Processing is unlawful, and you oppose deletion and instead request restriction;
- ADD no longer needs the data for processing purposes, but you need it for legal claims;
- You object to processing until it is verified whether our legitimate grounds override yours;
- The right to data rectification:
ADD must correct inaccurate data and you also have the right to supplement incomplete data, including by submitting a supplementary statement;
- The right to data rectification:
- The right to erasure (“right to be forgotten”) if:
- The data is no longer necessary for the purposes it was collected;
- You withdraw consent and no other legal basis exists;
- You object to processing and no overriding legitimate grounds exist;
- The data has been unlawfully processed;
- The data must be erased to comply with Slovenian law;
- The data was collected in relation to a specific offer;
- The right to know how long your personal data will be stored;
- The right to legal remedies – such as lodging a complaint;
- The right to data portability (applies only to data processed by automated means).
Changes to the Privacy Policy
ADD may update this Privacy Policy at any time without prior notice. The changes become effective on the day they are published on www.add.si.
Contact
For complaints or information regarding this Privacy Policy, contact us at: info@add.si
Last update: July 2025
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